Shipping Policy
Last updated: 24 February 2026
This Shipping Policy forms part of and should be read together with our Terms and Conditions and other applicable policies available on our website.
1. Delivery Times
Below you will find the estimated delivery times for our orders.
Once an order is placed, we generally require 1–2 business days to process it. Orders placed on Friday evenings, weekends or public holidays may require additional processing time.
After processing, the estimated delivery time is 8–10 business days, depending on the destination country and local carrier services.
Please note that delivery times are estimates only and are not guaranteed.
2. Order Processing
After placing an order, you will receive an order confirmation email. Once your order has been processed and dispatched, you will receive a shipping confirmation email.
We aim to process and ship all orders as quickly as possible. However, during peak periods or due to unforeseen circumstances, processing times may be extended.
3. Shipping Costs
We offer free standard shipping on all orders.
No minimum order value applies.
Shipping costs (if any) will always be clearly displayed at checkout before you complete your purchase.
4. How to Place an Order
To place an order:
- Select the desired product and choose the correct variants (e.g. size, colour).
- Click “Add to Cart”.
- Proceed to checkout and enter your correct shipping details.
- Review your order and shipping information.
- Complete payment using one of the available secure payment methods.
It is the customer’s responsibility to ensure that all shipping information provided is accurate and complete.
5. Cancellation Policy
For cancellation rights, please refer to our Returns Policy.
6. Shipment & Fulfilment
To maintain competitive pricing and improve efficiency, we may consolidate shipments or dispatch orders in batches.
Please note that delays may occur due to high demand, customs procedures, carrier disruptions, or other circumstances beyond our control. In such cases, delivery times may be extended.
We appreciate your understanding.
7. Lost, Delayed or Damaged Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us within a reasonable period after the expected delivery date.
In case of damaged or incomplete deliveries, you must notify us as soon as possible and provide relevant evidence (such as photographs).
We will assess each situation individually and provide an appropriate solution in accordance with applicable consumer laws.
8. Contact
If you have any questions regarding shipping or delivery, please contact our customer support team via the contact details provided on our website.